سياسة الخصوصية
Privacy Policy – Joya Store
At Joya, we respect our customers’ privacy and are committed to protecting their personal information. We strive to provide a safe and reliable shopping experience by handling personal data responsibly and transparently, in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
1. Collection of Personal Information
Joya may collect certain information necessary to process orders and provide our services, including:
- Full name.
- Mobile phone number.
- Email address.
- Shipping and delivery address.
- Order and purchase details.
- Website browsing and usage information to improve the shopping experience.
Joya does not store customers’ bank card information. All payments are securely processed through authorized third-party payment service providers.
2. Data Protection and Security
At Joya, protecting our customers’ personal information is a priority. We implement appropriate security measures to safeguard personal data against unauthorized access, misuse, or disclosure.
3. How We Use Your Information
The information collected may be used for the following purposes:
- Processing, preparing, and shipping orders.
- Communicating with customers regarding orders and inquiries.
- Providing customer support and after-sales services.
- Improving our website, services, and overall shopping experience.
- Complying with applicable legal and regulatory requirements.
4. Sharing and Disclosure of Information
Joya does not sell or rent customers’ personal information to third parties.
However, certain information may be shared when necessary with:
- Shipping and delivery companies to fulfill orders.
- Electronic payment service providers.
- Technical service providers responsible for operating and maintaining the website.
- Relevant government or regulatory authorities when legally required.
5. Cookies
Joya may use cookies to enhance website functionality, understand visitor interactions, analyze website performance, and improve the overall shopping experience.
6. Updates to This Privacy Policy
Joya reserves the right to update or modify this Privacy Policy whenever necessary. Any changes will be published on this page. Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.